Service Request Ticket - # 22774

Service Request Information

CONTACT Name Friberg, Susie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2007 09:34 AM
Department Disability Access Services Phone 88250
Location Email fribergs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Oct 24, 2007 08:37 AM 
****This is an email****
Hey,

I am going to close this task and leave it flagged
for a quick reference. In the case that the
computer shutdown on you again.

This email is so you know that we still have your
ticket readily accessible.

Thanks,

Myron Hoeckle
UCS Senior Tech
88925
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Myron Hoeckle (Student) Oct 18, 2007 04:12 PM 
asked her to record the times it shutdown... for a
more accurate time.
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Myron Hoeckle (Student) Oct 18, 2007 04:11 PM 
I have the typewell network back up and running.
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Myron Hoeckle (Student) Oct 18, 2007 02:13 PM 
they will not be available until four today.
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Myron Hoeckle (Student) Oct 18, 2007 02:01 PM 
given it a look see.
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Myron Hoeckle (Student) Oct 18, 2007 02:00 PM 
these are note taker laptops.
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Joe Crowe Oct 17, 2007 04:44 PM 
Task reassigned to Myron Hoeckle.
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Joan Guralnick Oct 17, 2007 09:35 AM 
Also every second day it loses its connection to 
the other coimputer.  Any time on Friday is 
good.  especially before 2 pm.  Myron has worked 
on these in the past
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