Service Request Ticket

Service Request Information

CONTACT	Name	Wilson, Lisa	Date	Oct 17, 2007 09:54 AM
	Department	The Research Institute	Phone	88786
	Location		Email	wilsonl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20060808 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell Optiplex 745 SFF, 2.13GHz, 2M, 1066MHz FSB
	Serial No.	248T2D1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	Vista Business downgraded to XP Pro, MS Office Pro 2003 from TRI site license, Adobe Acrobat 8 Pro from P0063151
	Wired NIC	00:1A:A0:4A:B6:A1

TECHS	Submitted by	Joan Guralnick	Contact	guralnij@wou.edu	88646
	Primary Technician		Contact		88925

Entered by	Date	Memo
UCS Tech			Email Public
Entered by	Date	Memo
Brian Witt	Oct 25, 2007 12:41 PM	Moved her machine to the new office	Add Attachment
Audrey Sundkvist	Oct 24, 2007 03:19 PM	Gail will be ready to move by 9am tomorrow morning. She would appreciate a call before the tech comes over.	Add Attachment
Audrey Sundkvist	Oct 24, 2007 03:17 PM	NEW CONTACT FOR THIS TASK: Gail Leslie ext. 88756	Add Attachment
Audrey Sundkvist	Oct 24, 2007 03:16 PM	Lisa said to contact Gail Leslie about this since it is her machine to be moved and as of now the paint is still drying.	Add Attachment
Skyler Gregory	Oct 24, 2007 09:09 AM	They are apparently painting right now so they want the computer moved at the end of the day.	Add Attachment
Skyler Gregory	Oct 24, 2007 08:30 AM	Task reassigned to Skyler Gregory.	Add Attachment
Brian Witt	Oct 18, 2007 11:43 AM	Verified with Lisa: Remove machine (20060808) from office in TH 245 BEFORE 10AM on 10/24 (Wed) She will show a tech where to move it temporarily Once Physical Plant has relocated furniture to TH 232, set up machine in 232.	Add Attachment
Joan Guralnick	Oct 17, 2007 09:59 AM	Uh, This is next week wednesday, 10-24	Add Attachment
Joan Guralnick	Oct 17, 2007 09:56 AM	Move the machine from TH 245 to TH 232. She is moving her next wednesday at 1000. The PP is coming at 1000 to move furniture. See Lisa in TH 127 and she will show you where to stash the machine while they move furniture.	Add Attachment