Service Request Ticket - # 22794

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2007 04:09 PM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030595[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:47

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Oct 19, 2007 11:03 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Oct 19, 2007 11:03 AM 
Installed the compatibility pack. Done.
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Myron Hoeckle (Student) Oct 18, 2007 04:13 PM 
Jeane is not there, nor is Debbie it will have to
be done at a later time.
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Stephen Pierce Oct 18, 2007 03:48 PM 
Debbie called.  Asked Myron to call back ASAP as 
the person to let you into her office is not 
there.
Her #8-8906
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Myron Hoeckle (Student) Oct 18, 2007 03:44 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Oct 18, 2007 03:44 PM 
Jeane will have to let me in.
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Mark Lyons Oct 18, 2007 07:49 AM 
Debbie called back, and was wondering if it could 
be done after 4 pm. She would rather have it be 
done after she is off work, but if you need her 
she says to come a quarter to 4. She would like 
to know if she is needed to be there for her 
office to be opened.
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Brian Witt Oct 17, 2007 04:41 PM 
Left VM for availability
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Cinthya Mendez-Garcia Oct 17, 2007 04:14 PM 
Wants to know if someone can download the 
Microsoft office compatability pack on her 
computer for her. Says the evening time works 
well for her.
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Cinthya Mendez-Garcia Oct 17, 2007 04:13 PM 
Said she called in the morning asking what to do 
when she recieves an email with an attachment 
that is a 2007 microsoft word. Said they had told 
her to download a compatibility pack.
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