Service Request Ticket - # 22803

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 18, 2007 10:02 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Brian Witt Oct 18, 2007 01:17 PM 
Self-Resolved
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Brian Witt Oct 18, 2007 01:13 PM 
He didn't answer his phone....I'll jump on over
real quick
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Christian Mendez Oct 18, 2007 10:04 AM 
He is using the software Campus Loan Manager and 
cannot print to MOZART. He tries to but nothing 
happens, its seems the problem is only when using 
the campus loan software.

He is available at his office for the rest of the 
day. 88210
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