Service Request Ticket

Service Request Information

CONTACT	Name	Carlson, Jan	Date	Oct 18, 2007 12:31 PM
	Department	Advancement & Foundation	Phone	88725
	Location		Email	carlsonj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030618 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	3VC0Y41	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555, Dreamweaver MX2004 from P0047671 moved from W#20030381 for use by Micheal Baird 10/2005
	Wired NIC	00:0C:F1:E9:F9:DF

TECHS	Submitted by	Courtney Carlson	Contact	ccarlso@wou.edu	88925
	Primary Technician		Contact	mhoeckle@wou.edu	88925

Entered by	Date	Memo
Myron Hoeckle (Student)			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Oct 19, 2007 11:04 AM	told her and Jim about spam-manager, she said she would take it from here.	Add Attachment
Myron Hoeckle (Student)	Oct 18, 2007 03:37 PM	Task reassigned to Myron Hoeckle.	Add Attachment
Myron Hoeckle (Student)	Oct 18, 2007 03:37 PM	called left a vm letting her know about our spam-manager and if she wanted us to help her set it up.	Add Attachment
Courtney Carlson	Oct 18, 2007 12:33 PM	Called her and got the wou # 20030618	Add Attachment
Courtney Carlson	Oct 18, 2007 12:32 PM	**This is an email** I do not understand the huge amount of obscene spam I am receiving. Is there no spam blocker on this computer or for the university? There is nothing hidden in the subject line as to email message and content. Why isn't this being blocked? Jan Carlson, Gift Planning and Stewardship Assistant University Advancement - WOU Foundation Western Oregon University The Cottage Monmouth OR 97361 carlsonj@wou.edu Phone: 503-838-8725 Fax: 503-838-8289	Add Attachment