Service Request Ticket - # 22823

Service Request Information

CONTACT Name DuChene, Josh   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2007 09:23 AM
Department Admissions Office Phone 88594
Location Email duchenej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040675[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. d1t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0C:2C

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 02, 2007 12:50 PM 
Task reassigned to Brian Witt.
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Brian Witt Nov 02, 2007 12:50 PM 
Remoted in and gave him admin privs
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Audrey Sundkvist Oct 19, 2007 04:02 PM 
Josh is out of office until Nov 12th. He asked we
put the task on hold until then.
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Courtney Wehner Oct 19, 2007 09:25 AM 
he will be in for the next couple hours.
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Courtney Wehner Oct 19, 2007 09:24 AM 
he needed to download Flash, and RealPlayer. He 
is in APSC main office.
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