Service Request Ticket - # 22827

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2007 10:30 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030618[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555, Dreamweaver MX2004 from P0047671 moved from W#20030381 for use by Micheal Baird 10/2005

Wired NIC 00:0C:F1:E9:F9:DF

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Oct 19, 2007 11:03 AM 
told her how the buttons worked, turned her
brightness up from 75 to 90.
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Myron Hoeckle (Student) Oct 19, 2007 10:46 AM 
heading over for a look see.
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Myron Hoeckle (Student) Oct 19, 2007 10:34 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Oct 19, 2007 10:34 AM 
called left a vm asking for times...
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Courtney Wehner Oct 19, 2007 10:30 AM 
****This is an email****
When I press the button on my monitor to increase 
brightness a menu comes up. How do I navigate in 
this menu? My mouse won't work in it and the 
keyboard won't either.
 
Jan
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