Service Request Ticket - # 22829

Service Request Information

CONTACT Name ASWOU, Dir of Communications   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2007 11:15 AM
Department ASWOU Phone 88683
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060057[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20-inch, 2GHz Intel Core Duo #MA200LL/A
Serial No. W8614485U2P Location PDR

CPU 2GHz Intel Core Duo


OS Unknown Software MS Office Pro 2004 from P0058161, Adobe Photoshop CS2 v9 from P0058741

Wired NIC 00:16:CB:91:9A:14


Bluetooth NIC 00:16:CB:0F:EA:41


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Oct 23, 2007 03:07 AM
Adam Shinn and I did this on Friday
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Joe Crowe Oct 23, 2007 03:07 AM
Task reassigned to Joe Crowe.
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Audrey Sundkvist Oct 22, 2007 03:08 PM
Called and left a message asking for times he is
regularly available.
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Courtney Wehner Oct 19, 2007 11:17 AM
He said they have the license for this program 
and he needs it to do his work. He is the only 
one in his office with a Mac and is not sure if 
that has something to do with this problem. 
Everyone else is able to use that program fine.
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