Service Request Ticket - # 22830

Service Request Information

CONTACT Name Vickers, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2007 11:39 AM
Department University Computing Solutions Phone 88672
Location Email vickersb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060282[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 19in LCD Monitor #1907FP
Serial No. CN0CC2996418066A3K9A Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Oct 24, 2007 09:30 AM 
I've been working with Alex on this. We decided to
setup the printer on TS4 and give Bruce rights to
print to it.

Closing the task.
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Myron Hoeckle (Student) Oct 24, 2007 08:33 AM 
Task reassigned to Brad Dougherty.
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Audrey Sundkvist Oct 23, 2007 12:51 PM 
Joe has been out of the office. The user's printer
script may need to be changed.
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Jonathan Guillen Oct 22, 2007 09:23 AM 
User called back. He was curious about the state
of his service request.
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Myron Hoeckle (Student) Oct 19, 2007 11:53 AM 
Task reassigned to Joe Crowe.
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Myron Hoeckle (Student) Oct 19, 2007 11:52 AM 
printer script group change?
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Courtney Wehner Oct 19, 2007 11:41 AM 
He is working in the Provost office today #88672 
in AD 202. That is where the computer and printer 
are located.
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Courtney Wehner Oct 19, 2007 11:40 AM 
He needs to have that printer added to his print 
list. He tried to find and add the printer, but 
he couldn't find it in the list.
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