Service Request Ticket - # 22838

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 22, 2007 08:27 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020700[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1702FP, 17 inch flat panel display
Serial No. MX-08152-47605-26I-ABC1 Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Oct 22, 2007 02:33 PM 
Hooked it back up. It was unplugged.
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Skyler Gregory Oct 22, 2007 02:11 PM 
She said it is, so I'm heading over.
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Skyler Gregory Oct 22, 2007 02:00 PM 
Myron was the one who took care of this task. I'll
call them and see if this is still a problem.
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Courtney Wehner Oct 22, 2007 11:39 AM 
I skyped the techs.
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Courtney Wehner Oct 22, 2007 11:38 AM 
She called back and said the scanning wand that 
they use to scan barcodes is not working after 
the new keyboasrd was installed.
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Skyler Gregory Oct 22, 2007 08:32 AM 
Task reassigned to Skyler Gregory.
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Courtney Wehner Oct 22, 2007 08:29 AM 
I skyped the techs.
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Courtney Wehner Oct 22, 2007 08:29 AM 
She just needs the keyboard replaced. She said 
that this computer is in HL 117 and witht he 
keyboard not working it is causing problems to 
their work flow. She needs one replaced ASAP.
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