Service Request Ticket - # 22839

Service Request Information

CONTACT Name Snyder, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 22, 2007 08:52 AM
Department Natural Science/ Biology Phone 88224
Location Email snyderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060062[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 Pent. 4, with 3.2GHz,2M,800MHz FSB
Serial No. GM2MBB1 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0058161

Wired NIC 00:13:72:DB:75:55

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Oct 22, 2007 04:42 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Oct 22, 2007 04:42 PM 
Jeff went over and saw the screen. he verified
that it is better now than when he called in.
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Audrey Sundkvist Oct 22, 2007 04:24 PM 
The screen resolution was fine when I logged into
the machine.
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Audrey Sundkvist Oct 22, 2007 04:14 PM 
I will go have a look.
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Courtney Wehner Oct 22, 2007 08:53 AM 
The letters and pictures are stretched. He 
noticed this when he logged on this morning. It 
is the instructors station at the front of the 
class. He does not know when a class will be in 
there next.
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