Task reassigned to Adam Wehner.

Task reassigned to Adam Shinn.

This printer is under warrenty

http://search.dell.com/results.aspx?s=gen&c=us&l=en&cs=&k=3105404&cat=all

I will call them when I get in at 2

I am going to contact dell about the print quality
to see if the imaging drum is the problem or not.

I will take a look at this when I am back from
class at 2

Status changed to: Waiting for Contact

She got an email saying her task was closed, but 
her printer was never fixed. The printer in 
OFFICE of Univ Residences was fixed, but not hers 
in HER CUBICLE (Same location, different specific 
spot in the office.) 

Her printer is a Dell printer. THe WOU number 
listed above is correct.

I'm reopening task.

Part ordered from Dell.

****This is an email****
you did.  What happened was, that Brad called Dell
and he found out that he can replace Dell printer
parts with the Premier plan.... next day
delivery... FREE of charge.  There was one printer
that Myron thought it was the fuser and they have
replaced the whole printer.  So talk to Brad or
Myron.  They might be able to fill you in there.
 
Sorry, they should have kept you in the loop.
 
Joanie

http://www.softarcade.net/Dell-D4283-Photoconductor-PC-Drum-Kit_p_1385-6216.html

Order #3114.

transfer roller came in today.  Putting it in 
tech box # 1

The pages do print very faintly even when you
adjust the print settings as dark as they'll go.
It is not the cartage, because they print is very
dark before it hits the fuser. There is a
possibility that the roller between the cartage
and the fuser needs replaced. It isn't supposed to
be touched and I did before knowing that. I'll
order the new roller and try that first.

****This is an email****
Hi Barbara,

I replaced the other rollers in your printer. It
still sounds very laborious when it prints, but it
does print without jamming! I printed 5 pages
without any hitches. Please use the printer and
let me know how it works for you.

Thank you,
Audrey Sundkvist
WOU UCS Tech

Yay, now to remember which roller it was in the
printer. o.0 I will go figure it out.

****This is an email****
Thanks for keeping me updated.  :)

****This is an email****
To: Joanie Kinnaman
Subject: Re: FW: part

Yes. The part is for someone's desktop printer,
while there is a network printer less than 8 feet
away. And she can print 1-3 page documents on it
still without a problem. The part is needed, but
can wait a little bit.

Audrey

Called and left her a message to tell her I
ordered another roller and will address the
lightness issue if that is still happening at that
time.

Ordered PAPER FEED RUBBER TIRES
(http://www.sparepartswarehouse.com/Lexmark,Printer,Part,56P1820.aspx)

Purchase request 3038

I was unable to get to this today and left her a
message saying I'd be there Wednesday at 3:25pm.

Joanie is working on ordering these, but the
rollers are hard to find.

The rollers need replaced. The ones that pickup
the paper are very worn. She told me she prints
large jobs from this machine so that is no surprise.

She is in the office of the Univeristy Residences 
in VH. There is no room number, it is just a big 
office.  She has tried to get the jams out, but 
she is tired of it always doing that. She will be 
in till 3:30p today and all day tomorrow.