Service Request Ticket - # 22859

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 22, 2007 02:52 PM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20031286[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. F4JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:E7:C3:79


TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty Dec 06, 2007 03:26 PM
She wants to print to the copier in her area.
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Brad Dougherty Dec 04, 2007 12:27 PM
Can someone please call her and follow up with her?
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Della Kobbe Nov 26, 2007 01:11 PM
She called back she said that she had to take 
another call when Brad was on the other line
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Courtney Wehner Nov 26, 2007 12:28 PM
She called back and wanted to know what the 
status of this was. She didn't think it should 
have been completed. Brad said he or Myron will 
call her back by tomorrow.
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Myron Hoeckle (Student) Oct 23, 2007 04:02 PM
Task reassigned to Brad Dougherty.
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Myron Hoeckle (Student) Oct 23, 2007 04:01 PM
Brad is updating the login script. 
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Myron Hoeckle (Student) Oct 23, 2007 04:01 PM
showed her how to directly connect to radar to
manually connect to a printer.
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Myron Hoeckle (Student) Oct 23, 2007 03:38 PM
on the way.
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Adam Shinn Oct 23, 2007 01:15 PM
Task reassigned to Myron Hoeckle.
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Adam Shinn Oct 23, 2007 01:15 PM
i called Sue and she said she was stepping out 
at the moment and wouldn't be available until 
after 3pm. Brad requested that I assign this 
task to you myron because you will be in when 
she is available. :)
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Adam Shinn Oct 23, 2007 09:15 AM
Task reassigned to Adam Shinn.
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Della Kobbe Oct 22, 2007 02:55 PM
Unable to print,
not able to print from a flash drive, her 
computer says that she does not even have the 
flash drive. 
Also when you want to print from a certain 
printer it wont show  the printer or the drive 
from the printer they want to print from.  
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