Service Request Ticket - # 22869

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2007 12:38 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050194[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. 9M0BY71 Location PDR

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DE:13:91

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 02, 2007 12:28 PM 
Task reassigned to Brian Witt.
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Brian Witt Nov 01, 2007 12:37 PM 
Delivered
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Brad Dougherty Oct 30, 2007 04:10 PM 
Got the right one. Placing it in outbox #2.
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Brad Dougherty Oct 25, 2007 04:18 PM 
They sent me the wrong one. I'll try to sort it out.
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Brad Dougherty Oct 24, 2007 08:33 AM 
Part ordered.
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Adam Shinn Oct 23, 2007 02:11 PM 
Task reassigned to Brad Dougherty.
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Joan Guralnick Oct 23, 2007 12:38 PM 
He assured me that it is an easy fix.  I took it 
back to the tech area. I'll look for an in box
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