Service Request Ticket - # 22882

Service Request Information

CONTACT Name Thomas, Darryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2007 02:53 PM
Department Creative Arts/Theater-Dance Phone 88375
Location Email thomasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030152[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. GWHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public

Entered by Date Memo
Audrey Sundkvist Oct 29, 2007 02:57 PM
Installed!
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Audrey Sundkvist Oct 29, 2007 02:47 PM
Task reassigned to Audrey Sundkvist.
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Courtney Carlson Oct 25, 2007 02:15 PM
Any time today is fine, he will leave the office 
open for the tech in case he is not there. (It is 
the only office in Maple Hall)

If they cannot get to it today the "Secretary"
Karen Wilis in the Creative Arts Department can 
give tech a key.
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Skyler Gregory Oct 24, 2007 03:21 PM
Called and left a vm for times.
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Skyler Gregory Oct 24, 2007 03:20 PM
Task reassigned to Skyler Gregory.
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Brad Dougherty Oct 24, 2007 02:31 PM
A machine replacement is not necessary. I have a
DVD drive ready for delivery in outbox 5. Please
install it with Cyberlink DVD software from
"T:\cyberDVD\Silent Installer\"
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Joan Guralnick Oct 23, 2007 02:56 PM
Please check and up date inventory (per Tricia).
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Joan Guralnick Oct 23, 2007 02:55 PM
The computer is on the floor under inbox #11.  
Darryl doesn't know his wish has been granted 
yet.
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Joan Guralnick Oct 23, 2007 02:55 PM
Bil wants a new image on this.  It also looks 
like it needs to be vacuumed.  Tricia doesn't 
want Daryl to start a computer junque yard over 
there.  So, this machine is to be swapped for an 
older machine.
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