Service Request Ticket - # 22889

Service Request Information

CONTACT Name Kliever, Michele D.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2007 09:31 AM
Department Phone 88883
Location Email klievem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020683[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HC55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Adobe Photoshop, Macromedia Dreamweaver

Wired NIC 00:07:E9:78:5E:5A

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Wehner Oct 26, 2007 08:17 AM 
She called back and said that her updates went 
through this morning and everything is working 
fine.
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Joan Guralnick Oct 24, 2007 09:31 AM 
It goes through the automatic updates process and 
then says it was unable to install all updates.  
She would like someone to come over and "fix it"
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