Service Request Ticket - # 22902

Service Request Information

CONTACT Name Geier, Max   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2007 04:09 PM
Department Social Science Phone 88369
Location Email geierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070310[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini 1.83/2GB/80/Super #Z0DN
Serial No. 00812809 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo T5600(2MB/1.86GHz/667MHz)


OS Unknown Software Office 2004 from Student mac licenses

Wired NIC 00:16:CB:AA:3E:20


Wireless NIC 00:17:F2:FC:82:EB


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public

Entered by Date Memo
Audrey Sundkvist Oct 26, 2007 03:34 PM
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Oct 26, 2007 03:34 PM
The Windows side was named with M instead of W and
the Mac side was stilled named as the default lab
image. It was not letting people into the domain
on the mash side. Also, it was turned off. This
was probably the problem the professor was having
since the Windows side (although named
incorrectly) was working fine.
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Audrey Sundkvist Oct 26, 2007 02:49 PM
I'll go have a look.
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Cinthya Mendez-Garcia Oct 24, 2007 04:11 PM
The mac computer in the room was not responding. 
Says the projector screen works just not the 
computer, he restarted the computer thinking 
someone forgot to log-out but still nothing. He 
did not give me a WOU # says it is the only 
computer in that room HS 111
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