Service Request Ticket - # 22905

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2007 08:05 AM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040308[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305077 Location Sent to PDR - picked up on 12/8/10

Model Q2434A Hostname
Notes Ink/Toner Refill

Wired NIC 00:0E:7F:3A:28:DE

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Oct 26, 2007 10:34 AM 
it would appear to be the print cartridge, They
will replace it.
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Myron Hoeckle (Student) Oct 26, 2007 08:41 AM 
I'll check it out after class.
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Myron Hoeckle (Student) Oct 26, 2007 08:40 AM 
Task reassigned to Myron Hoeckle.
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Courtney Carlson Oct 25, 2007 08:08 AM 
Curly printer, back table of main lab on the far 
right. The pages are coming out looking as though 
they are dirty with what looks to be track marks. 
They come out looking as though they are copies 
from a bad copy machine-- all grey.

I took the cartridge out and I do not see black 
powder or anything out of the norm.
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