Service Request Ticket - # 22907

Service Request Information

CONTACT Name Whitley, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2007 08:25 AM
Department Phone 88950
Location Email whitleyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030510[Edit Inv] (opens in a new window) Bldg/Room VAL 215
Service Tag 43RGQ41 Description Dimension 4600, P4-2.80GHz
Serial No. 43RGQ41 Location Julie Whitley

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E4:89:7D

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 27, 2007 12:59 AM 
Task reassigned to Joe Crowe.
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Joe Crowe Oct 27, 2007 12:59 AM 
We were notified via email.  All good..kudos to her for getting in 
touch with us.
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Christian Mendez Oct 25, 2007 08:26 AM 
She just noticed that Sophos told her that: 
Cougar/MyDocuments/price2'price/price.exe has 
been deleted.

She just wanted to know if the techs needed this 
information since Sophos said to contact us.
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