Service Request Ticket - # 22912

Service Request Information

CONTACT Name Frankenberger, Kristina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2007 10:59 AM
Department Business/Economics Division Phone 88720
Location Email frankek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070342[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 SFF 2.13GHz, 2M, 1066MHz FSB
Serial No. 2SD4GD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Microsoft Office Pro Plus 2007 from P0062563 installed as Office Pro 2003, Dreamweaver MX from P0039314(transfered from W#20030812)

Wired NIC 00:1A:A0:58:57:E5


TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public

Entered by Date Memo
Brian Witt Nov 12, 2007 01:19 PM
Talked to Joe, he said the calendar is the best
option at this time.  I am closing the task, as I
have already taken care of the calendar aspect
with her.  I told her to email me if she has any
additional issues regarding this task.  
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Brian Witt Nov 12, 2007 01:11 PM
She says users will most likely disregard the
tutorial, since it is somewhat lengthy.  I will
talk to Joe and see if there is some other option
we can use.  
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Brian Witt Nov 09, 2007 01:49 PM
She says she will take a look at the tutorial this
weekend
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Brian Witt Nov 07, 2007 02:41 PM
Sent an email asking for an update.
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Brian Witt Oct 31, 2007 10:36 AM
I constructed a tutorial and sent it to her.  I am
awaiting feedback
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Brian Witt Oct 30, 2007 01:06 PM
I walked her through getting her calendar set up
for this task.  This option will work for her, but
she will need me to make a tutorial for her
students on how to subscribe to her calendar and
how to add an entry in the calendar.  
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Brian Witt Oct 30, 2007 12:05 PM
Task reassigned to Brian Witt.
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Jonathan Guillen Oct 29, 2007 09:22 AM
User called back. She would like to know if she 
already has a public folder available that she 
and her students/advisees would be able to 
access, and if not she would like one created. 
The idea seems to be that she wants to publish a 
document that outlines her schedule. 
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Myron Hoeckle (Student) Oct 26, 2007 08:27 AM
called left a vm asking for clarification. 
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Della Kobbe Oct 25, 2007 11:00 AM
Would like to create a folder.
A good time to contact her would be now til 1:30 
and after 3:30
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