Service Request Ticket

Service Request Information

CONTACT	Name	Hird, Paula	Date	Oct 28, 2007 05:17 PM
	Department		Phone	8-8303
	Location		Email	hirdp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20060057 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	iMac, 20-inch, 2GHz Intel Core Duo #MA200LL/A
	Serial No.	W8614485U2P	Location	PDR
	CPU	2GHz Intel Core Duo
	OS	Unknown	Software	MS Office Pro 2004 from P0058161, Adobe Photoshop CS2 v9 from P0058741
	Wired NIC	00:16:CB:91:9A:14
	Bluetooth NIC	00:16:CB:0F:EA:41

TECHS	Submitted by	Brandon Farley	Contact	bfarley@wou.edu	88925
	Primary Technician		Contact	crowej@wou.edu	88955

Entered by	Date	Memo
Joe Crowe			Email Public
Entered by	Date	Memo
Joe Crowe	Oct 29, 2007 04:50 PM	Task reassigned to Joe Crowe.	Add Attachment
Joe Crowe	Oct 29, 2007 04:50 PM	**This is an email** Hi Paula, You had requested Adobe InDesign for an ASWOU mac. Please submit a purchaserequest at www.wou.edu/purchaserequest Depending upon what other pieces of Adobe Software are needed, the cost of CS3 (Creative Suite 3) ranges from $200 - $500. thanks, Joe Crowe	Add Attachment
Brandon Farley	Oct 28, 2007 05:18 PM	Christian Rogers and others that work there need this program for work. They have many other Adobe programs, but this is a specific one they need.	Add Attachment