Service Request Ticket - # 22964

Service Request Information

CONTACT Name Stanley, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2007 03:08 PM
Department The Research Institute Phone 88769
Location Email stanleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070428[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Deskjet 6940 Color Inkjet Printer #C8970A#B1H
Serial No. SMY775BS02T Location PDR

Model C8970A Hostname
Notes networkable, 36ppm black and 27 ppm color, USB, 4800 dpi Ink/Toner Refill

Wired NIC 00:1B:78:66:35:64

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Nov 29, 2007 08:45 AM 
The printer is now in 120 and everything is right
with the world.
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Skyler Gregory Nov 28, 2007 04:41 PM 
So Mandy said she wanted others to be able to
print to the new one so I had Brad add it to Radar
but when i got back, the people who "wanted" to
print to the new one actually wanted to print to
the old one.  And on top of that, Mandy said it
should be hooked up in 122 but then Lisa said it
should be in an empty room, 120. This is in the
task but I was taking Mandy's word for it. Now
there's a meeting in 122 so I'll move the printer
into 120 in the morning.
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Skyler Gregory Nov 28, 2007 02:13 PM 
Task reassigned to Skyler Gregory.
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Skyler Gregory Nov 27, 2007 10:27 AM 
ok, it's on the ground in front of 7 since it
won't fit in there.
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Skyler Gregory Nov 27, 2007 10:18 AM 
Printer is in outbox 7
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Skyler Gregory Nov 27, 2007 10:18 AM 
I didn't have time to do this today.
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Christian Mendez Nov 27, 2007 08:31 AM 
she called back and said that somebody is in the 
building all day that can let the techs in.

She is in and out of her office all day.
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Skyler Gregory Nov 27, 2007 07:59 AM 
Task reassigned to Skyler Gregory.
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Skyler Gregory Nov 26, 2007 04:51 PM 
Amanda's ext: 88446
Lisa's ext: 88786
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Audrey Sundkvist Nov 20, 2007 11:17 AM 
Neither Amanda or Lisa answered their phones.
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Adam Shinn Nov 16, 2007 11:13 AM 
Task reassigned to Adam Shinn.
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Tricia Flaherty Oct 29, 2007 03:16 PM 
opps invoice goes to Joanie cause it is a TRI 
purchase so look for desk a print out of this 
service request instead
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Tricia Flaherty Oct 29, 2007 03:14 PM 
setup deskjet 6940 on W#20041063[Edit Inv] for Mandy 
Stanley the Director of the Child Dev center, 
move the older deskjet with jet direct(networked)
that is in her office to TODD 120 to be setup and 
used by CDC STAFF(Lisa says all these stations 
are currently set up to print to old deskjet):
Ingrid Amerson 20060571[Edit Inv]
Doris Maruame 20020056[Edit Inv]
Mandy Stanley 20041063[Edit Inv]
Teacher Station 20060416[Edit Inv]
THE following users will need their computers set 
up for printing to the old deskjet as a backup to 
their regular printer:
Lisa Wilson 20041091[Edit Inv]
Cindi Mafit 20041094[Edit Inv]
Frankie Blasch 20041069[Edit Inv]
Mike Stewart 20041068[Edit Inv]  
I have invoice, AtoB cable and deskjet 6940 on 
inventory counter in ITC008( you can contact lisa 
wilson if you have questions about the old 
deskjet move)
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