Service Request Ticket - # 22966

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2007 03:40 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050319[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 406R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:18:B4

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Oct 29, 2007 04:13 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Oct 29, 2007 04:13 PM 
I think it's working now. Not really sure what was
causing the problem.
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Courtney Wehner Oct 29, 2007 03:45 PM 
I skyped the techs.
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Courtney Wehner Oct 29, 2007 03:44 PM 
When she tries to email to these people, it 
says, "smtp transports service failed to 
delivered to this recipient  on server 
cougar.wou.edu 1smtp connection broken 
(command). "  She has been able to deliver to 
them before, but this happened today twice. Some 
of the addresses or WOU email accounts, and the 
others are not. She needs to send this email out 
no later than tomorrow morning. She has to alert 
these people for a meeting on Friday.
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