Service Request Ticket - # 22973

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 30, 2007 09:24 AM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020669[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description LaserJet 4300DTN printer
Serial No. SCNDY700088 Location PDR - Picked up by PP on 12/8/10

Model Q2434A Hostname
Notes 350MHz processor,45ppm, 200,000 page duty cycle, extra 1500 sheet input tray(Q2444A), NIC: Ink/Toner Refill
TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Nov 02, 2007 12:22 PM 
Task reassigned to Adam Shinn.
 Add Attachment
Courtney Carlson Oct 30, 2007 09:39 AM 
Times: business hours, she can direct you to 
exact printer.
 Add Attachment
Courtney Carlson Oct 30, 2007 09:29 AM 
HP Laserjet networked to everyone jammed this 
morning. Nobody can print. She pulled some of the 
jammed papers out but there are more stuck in 
back where she cannot get to. She says it will 
probably need to be lifted...maybe tools are 
needed.
 Add Attachment