Service Request Ticket - # 22982

Service Request Information

CONTACT Name Fox, Anne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 30, 2007 01:26 PM
Department Phone 88886
Location Email foxa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070136[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. J3GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:01:48

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Oct 30, 2007 04:04 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Oct 30, 2007 04:03 PM 
Disconnected all her drives and logged her out and
back in.

It's showing up now.
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Courtney Carlson Oct 30, 2007 01:29 PM 
New computer in use, not sure if she has used her 
I drive on this machine yet. The drive does not 
show on My Computer. Dell PC.

Meeting for a couple of hours.
Usually 9-6 except for meetings
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