Service Request Ticket - # 22993

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2007 10:31 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030617[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 1L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F9:09

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Oct 31, 2007 11:11 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Oct 31, 2007 11:10 AM 
I installed the latest firefox, this seemed to
resolve the issue they will call if it happens again.
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Courtney Wehner Oct 31, 2007 10:33 AM 
Evidently, they have been having a little bit of 
trouble with this for the past week but it has 
really gotten bad today.
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Joan Guralnick Oct 31, 2007 10:32 AM 
The student is going t log into Viking so you can 
play with it remotely if you want to
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