Service Request Ticket - # 22999

Service Request Information

CONTACT Name Twyman, Todd   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2007 04:17 PM
Department Phone 88913
Location Email twymant@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20031015[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN-02Y-315-71618-44AAGCM Location PDR
TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Nov 09, 2007 04:49 PM 
Switch made!
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Audrey Sundkvist Nov 09, 2007 03:53 PM 
Task reassigned to Audrey Sundkvist.
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Courtney Carlson Nov 08, 2007 02:02 PM 
Not here tomorrow or all of next week. Key from 
main office is available. Lynn, Kelly or Cris can 
be contacts for this task.
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Tricia Flaherty Nov 05, 2007 03:29 PM 
Please leave GFA behind as requested below...I 
also have a purchase request #3031 pending for 
the W#20050142[Edit Inv] to get Adobe Acrobat Pro, in that 
request Kris Dalton wrote the following: "The PC 
will be installed in Dr. Twyman's Office, 
hopefully by Friday November 9.  Questions may be 
directed to Lynne Lindsay."
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Joan Guralnick Oct 31, 2007 04:56 PM 
Tricia I thought I'd let you see this first.  
You can assign it to whom ever you wish.
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Joan Guralnick Oct 31, 2007 04:55 PM 
Task reassigned to Tricia Flaherty.
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Cinthya Mendez-Garcia Oct 31, 2007 04:20 PM 
****This is an email****
Good Afternoon!

Dr. Todd Twyman, Education Office #161, has a 
computer that has been unreliable:  PC 20020064[Edit Inv].  
Monitor 20020606[Edit Inv] accompanies it, but has not been 
a source of irritation.

Would you please setup Monitor ID #20031015[Edit Inv] and 
PC ID# 20050142[Edit Inv] for Dr. Twyman?
A box of assorted wires and accessories have also 
been placed on the floor in Dr. Twyman's office.  
 
Once the task is completed, you may leave 
the "old-unit" in that space and we will identify 
where its GFA replacement will be assigned.

Print Locale is: Education 166, Lazerjet 4000 ID 
980487.

If you need an Index for authorization, Please 
use: DOE 901.  An access/master key is available 
from the Education 202 Front Desk.

Many Thanks,

Kris Dalton
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