Service Request Ticket - # 23007

Service Request Information

CONTACT Name Quiring, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2007 10:00 AM
Department Human Resources Phone 88141
Location Email quirings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060401[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0640YB0D16 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059359

Wired NIC 00:14:4F:57:A5:69

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Alex Ichinoe Nov 01, 2007 10:15 AM 
Task reassigned to Alex "FiveOh" Ichinoe.
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Alex Ichinoe Nov 01, 2007 10:15 AM 
I called her and this should be fixed.
She was missing the windows side of her account.
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Christian Mendez Nov 01, 2007 10:02 AM 
Sandy is trying to log into the network using her 
quirings username. But she keeps getting the 
error that her username/pass is incorrect. Even 
though she changed her password this morning 
successfully.

Her contact number is: 88837
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