Service Request Ticket - # 23012

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2007 11:43 AM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20041094[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Computer -TRI Purchased - TRI# 87321016
Serial No. Location PDR

CPU Unknown


OS Unknown Software MS Office Pro Plus 2007 from P0073053 11-2009

Wired NIC 00:11:11:1F:FD:71


TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Nov 05, 2007 01:47 PM
done
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Joe Crowe Nov 05, 2007 01:21 PM
Task reassigned to Joe Crowe.
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Courtney Wehner Nov 05, 2007 12:31 PM
I skyped the techs
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Courtney Wehner Nov 05, 2007 12:30 PM
She will be in for the rest of the day. They are 
hoping to get this done today.
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Courtney Wehner Nov 05, 2007 12:30 PM
She called back and said this is to set up an 
external hard drive. They are trying to back up 
some files and they need help with this ASAP.
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Della Kobbe Nov 01, 2007 11:44 AM
Need help on setting up a hard drive and to 
trouble shoot it with them.
Anytime after 2pm
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