Service Request Ticket - # 23019

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2007 02:15 PM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030748[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Dreamweaver MX 2004 from P0049292

Wired NIC 00:0C:F1:EA:29:22

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 12, 2007 10:32 AM 
Got it thanks to Alex.
 Add Attachment
Myron Hoeckle (Student) Nov 05, 2007 08:23 AM 
Task reassigned to Joe Crowe.
 Add Attachment
Joe Crowe Nov 02, 2007 01:21 PM 
The db is access 97.  That's one issue.  It's also making calls to v:
\ ...etc.
Add Attachment
Courtney Carlson Nov 01, 2007 02:21 PM 
Old database for wcpc under micosoft office 
access on the I Drive hasn't been used for years, 
but they use database to look up history. 
Business office wants info for something they 
don't have a paper trail for and they cant access 
needed data...

When she opens database she can get into menu, 
but can't access actual data. She doesn't know 
when it last worked, they only access it 8 or 10 
times a year it is.

She needs to know if it is gone for good. A way 
to get the info?
 Add Attachment