Service Request Ticket - # 23062

Service Request Information

CONTACT Name Reynolds, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2007 02:10 PM
Department Education & Leadership Phone 88830
Location Email reynolm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040956[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 , Pentium 4, 3.20GHz,1M,800MHz, FSB
Serial No. Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRo 2003 from P0053370

Wired NIC 00:12:3F:8A:89:44

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 02, 2007 02:46 PM 
Her desk had pulled the ethernet cable out of the
wall, so I plugged it back in.
Add Attachment
Brian Witt Nov 02, 2007 02:32 PM 
Task reassigned to Brian Witt.
 Add Attachment
Brian Witt Nov 02, 2007 02:32 PM 
Stopping by...
 Add Attachment
Christian Mendez Nov 02, 2007 02:14 PM 
It was working fine, then she rebooted her 
machine, and she can log in, but whether its IE7 
or Firefox, it will not find a connection. 

She will not be in until Thursday, but somebody 
can be in the main office to help today.
 Add Attachment