Stopped by Marlene let me in his office, and she 
logged on has him, Tested printing from the 
internet and word documents as well as test 
printing... every case worked fine...

on hold pending contact

on hold pending contact

stopped by no one home

taking a look see.

Reopening task.
Problem reoccurred. This time there is no error 
message on printer or monitor. Print jobs don't 
go through at all. 

Times: still the same as before. In and out 
during day during business hours. Calling ahead 
best.

Nov 6, 9:42 Memo by Skyler: Same problem as 
yesterday. Sometimes when he
prints, one job will fail to go through and then
sit in his queue. If he deletes it then the rest
will go through. I'll ask Brad wtf when he gets 
in.

Nov 6, 9:32 Memo:

I looked for an old task for his new printer and 
did not find it.

This moring he was printing fine, then jobs 
stopped coming out. He is printing Word docs. The 
printer icon on the toolbar has a question mark 
over it and it shows that 5 documents are 
pending. He said the printer "looks normal."

Times: he is in and out all day, but he is going 
to leave his door open for a tech.

I removed all the fobs from his queue and then it
would print. I'm not sure why it started fudging
them in the first place but he's printing fine now.

Printer #20070424
He said it was installed last wedensday but he is
unable to print. The printer is listed, he can
select it and choose to print to it, but
afterwards nothing happens, nothing is printed.