Service Request Ticket - # 23072

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2007 09:24 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020398[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 8200, 15 inch Super XGA+
Serial No. 8W40521 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro from P0040594, MS Office Pro 2003 from P0052634

Wired NIC 00:08:74:E3:EC:01

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Nov 05, 2007 10:17 AM 
gave her a call, it is working now.
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Jonathan Guillen Nov 05, 2007 09:26 AM 
Printer UCOptics, WOU# 20030485[Edit Inv], Jet Direct: 20020033[Edit Inv]

Every time she tries to print to the color printer
she gets an Operation Failed error.
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