Service Request Ticket - # 23078

Service Request Information

CONTACT Name Quiring, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2007 12:01 PM
Department Human Resources Phone 88141
Location Email quirings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060401[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0640YB0D16 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059359

Wired NIC 00:14:4F:57:A5:69

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 05, 2007 02:26 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Nov 05, 2007 02:26 PM 
Copied the vkey.exe to her desktop
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Courtney Wehner Nov 05, 2007 12:02 PM 
She couldn't remember which tech helped her last 
week, and I could not find a task that fit this 
discription.
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Courtney Wehner Nov 05, 2007 12:02 PM 
This was working fine Friday and then today the 
key is back to the plus (+)key and not the V.  
She will be back in the office after 2p.
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