Service Request Ticket - # 23084

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2007 01:09 PM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031286[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. F4JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:E7:C3:79

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 05, 2007 01:49 PM 
Walked her through saving .pdf files and accessing
the terminal servers via MSTSC
 Add Attachment
Brian Witt Nov 05, 2007 01:14 PM 
On my way!.....
 Add Attachment
Brian Witt Nov 05, 2007 01:14 PM 
Task reassigned to Brian Witt.
 Add Attachment
Joan Guralnick Nov 05, 2007 01:09 PM 
This is a time critical task for her and she 
would like assistance soon.
 Add Attachment