Service Request Ticket - # 23086

Service Request Information

CONTACT Name Worley, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2007 02:52 PM
Department Phone 88514
Location Email worleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010705[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.6Ghz
Serial No. HGT7F11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software Office XP Pro from P0037073,MS Office Pro 2003 from P0052634

Wired NIC 00:02:B3:A6:76:E1

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 16, 2007 04:30 PM 
User has received new machine
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Brian Witt Nov 06, 2007 01:45 PM 
They told me that a new machine has been ordered
to replace this one.
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Brian Witt Nov 05, 2007 02:57 PM 
Task reassigned to Brian Witt.
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Brian Witt Nov 05, 2007 02:57 PM 
The start button is entitled 'nyck' and the
desktop items are in a different language.  This
occurs when windows first loads the desktop. Then
the desktop changes to the regular settings.  When
he locks his computer 'nyck' replaces 'Start' again
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Della Kobbe Nov 05, 2007 02:52 PM 
Start up menu (Nick) appears before his settings
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