Service Request Ticket - # 23091

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2007 04:55 PM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060434[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex GX620 USFF Pentium D, 3.40GHz, 2x2M, 800MHz
Serial No. FFVR6C1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software Microsoft Office Pro Plus 2007 installed as Office Pro 2003 from P0059749

Wired NIC 00:18:8B:55:63:91


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty Nov 27, 2007 08:23 AM
Task reassigned to Brad Dougherty.
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Skyler Gregory Nov 27, 2007 08:16 AM
Task reassigned to Skyler Gregory.
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Skyler Gregory Nov 27, 2007 08:16 AM
well it looks like we missed this one. I'll ask
Brad about it when he gets in.
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Courtney Wehner Nov 05, 2007 04:58 PM
her name is Leanna Wright #503-871-4300. The prof 
is Jerry Braza and the class HE 520. She has the 
software to download to the computer and she said 
we will need it to download the program. She will 
leave it with Jerry so anytime a tech needs it to 
download he will have it. 
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Courtney Wehner Nov 05, 2007 04:56 PM
The program is called E-instruction CPS. She 
talked with Brad about this and he wanted me to 
create the task.
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