Service Request Ticket - # 23092

Service Request Information

CONTACT Name Weston, Breanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2007 07:42 PM
Department Phone 88657
Location Email westonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070293[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sun Ray 2 Thin Clients # NTC-10Z-00
Serial No. 0716BE84A4 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:85:F6:19

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Kyung Han Nov 06, 2007 08:13 AM 
Received a call from the library saying that they 
have solved the problem.
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Adam Bates Nov 05, 2007 07:44 PM 
A user went to JSTOR and now the machine won't 
log-off or go anywhere else. The even unplugged 
the thin client, this had no effect.
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