Service Request Ticket - # 23099

Service Request Information

CONTACT Name Buncal, Ermie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2007 10:14 AM
Department Business/Economics Division Phone 88799
Location Email buncale@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050791[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 8PW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0055522(switched cpus due to BK/GFA SWAP)

Wired NIC 00:12:3F:95:42:D8

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 12, 2007 10:35 AM 
Task reassigned to Joe Crowe.
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Joe Crowe Nov 12, 2007 10:35 AM 
Called and left a msg.
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Courtney Carlson Nov 06, 2007 10:36 AM 
He wants to be able to use banner for data... he 
does not know how to go about it and asks for 
assistance.
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