Service Request Ticket - # 23103

Service Request Information

CONTACT Name Scarlato, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2007 11:48 AM
Department Deaf Studies and Professional Studies Phone 88146
Location Email scarlatom@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030406[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description iMAC G4-1GHz, 15 inch display
Serial No. SW83440U0PVK Location Dave McEvilly

CPU G4-1.0GHz


OS Unknown Software MAC OS X 10.4 from P0052629, Office X from P0045604 upgraded to Office2004 Pro from P0055050, Filemaker Pro 6 from P0045604, Filemaker Pro 7 upgrade from P0049368 (moved to W#20080823)

Wired NIC 00:0A:95:EC:46:C8

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Carlson Nov 06, 2007 12:07 PM 
I help complete this task, so I marked tech as 
Self Resolved (not my name) as Joe requests.
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Courtney Carlson Nov 06, 2007 12:05 PM 
While I was putting in the details she called 
back and said it was resolved. I'm changing tech 
to my name and closing task.
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