Karla Hale called us today saying that her 
student worker: Drew Reinhardt : has no right to 
make this task and he should not have 
administrative rights.

She asked me to close the ticket.

****This is an email****

----- Original Message ----- 
From  Bill Kernan  
Date  Tue, 06 Nov 2007 11:25:19 -0800 
To  Andrew Reinhardt  
Subject  Re: Ruckus player 


Drew:
Please call the Service Request Desk and ask them 
to allow you administrative access on your 
computer.  You then will be able to install 
Ruckus.
Bill

Bill Kernan
Director, University Computing Services
Western Oregon University
Office:  503-838-8927
Cell:     503-559-9079
e-mail: kernanb@wou.edu

----- Original Message -----
From: Andrew Reinhardt 
Date: Tuesday, November 6, 2007 10:14 am
Subject: Ruckus player
To: kernanb@wou.edu

> so are we going to be able to put ruckus on the 
campus computers? I have one in my office here in 
the ed office and I can't use ruckus because the 
computer won't allow me to install the player.  
Any thoughts Bill,
> 
> BTW how is your day going? Hope all is well!
> 
> Drew Reinhardt