he is set up.

heading over.

Teresa said that everything is registered and
being paid for so it 'should' be working.

Going to a meeting now. Availability today is 
10:30-11 and  1-2. I'm going to change this to
high priority since he can't use his laptop at all.

he called back and wanted a status. He said his 
issue has not been resolved yet.

Told Teresa with all the machine information
required and she is contacting him.

I'll look at this after math.

Got it friday and is just now trying to log in 
for the first time. He is unable to log on to 
windows. He is unsure if it is entry to the 
actual laptop or to the network. He has been 
trying to get onto his laptop with his network id 
and pass. He wonders if he should be using 
something else. 

Times: tomorrow 8-9, 11-12, 2-4
Thursday not available in afternoon