Service Request Ticket - # 23130

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2007 11:04 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070485[Edit Inv] (opens in a new window) Bldg/Room ITC 001
Service Tag 7PQB0F1 Description Dell Latitude D630, Intel Core 2 Duo T7300 (2.00GHz)
Serial No. 7PQB0F1 Location Saxton Bradley Project

CPU Intel Core 2 Duo T7300(2.00GHz, 800MHz,4ML2)


OS Software Microsoft Windows Vista Bus downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063630 installed as Office Pro 2003

Wired NIC 00:1C:23:17:65:5E


Wireless NIC 00:1C:BF:31:F1:11

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Nov 27, 2007 02:10 PM 
when the laptop was completed I put it ifront of 
Joanie's office on a stack of Nathan's stuff 
that he was going to pick up later that day.
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Brad Dougherty Nov 27, 2007 10:36 AM 
This task was marked as completed. Where is the
machine? The WOU Setup form has not been filled out.

Please come talk to me once you update the task
and complete the WOU Setup form.
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Adam Shinn Nov 08, 2007 12:42 PM 
Task reassigned to Adam Shinn.
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Tricia Flaherty Nov 07, 2007 11:07 AM 
Nathan is the contact beacuse this is a project 
he is working on for Education and it goes with 
other a/v-classroom equipment for the whole 
project  Please deliver laptop to Nathan once it 
has basic image with Windows and Office.  Setup 
sheet and laptop are in TEch inbox#9
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