Service Request Ticket - # 23140

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2007 01:33 PM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Nov 14, 2007 04:44 PM 
Task reassigned to Audrey Sundkvist.
 Add Attachment
Audrey Sundkvist Nov 13, 2007 09:48 AM 
20070440[Edit Inv] is ready to deliver and in the cart. I
could not get a hold of anyone at WUC though.
 Add Attachment
Tricia Flaherty Nov 07, 2007 04:41 PM 
FYI- I told Jill explcitly that i do NOT schedule 
the setup of the equipment but she included the 
availability anyway and I told her that I would 
pass it on but by no means could promise that the 
machines would be set up on or by the date and 
times listed in the 3 WUC/SLA setup tasks
 Add Attachment
Tricia Flaherty Nov 07, 2007 02:30 PM 
Here is additional info on dept and user specific 
software, printers, and availability:
All WUC/SLA computers should have word, excel, 
Publisher, X-View to view Spii, also need to 
access, Tank (printing, faxing emailing), Zippy, 
Optics
Tucker needs: Osii, PageMaker 7.0, Picasa2, 
Outlook and is available for setup 11/9/07 Friday 
at 10 am
Debnam needs X-view for SPii, FM Pro 5 & 8.5 and 
Dell Printer in Campus Rec and is available for 
setup 11/9/07 Friday
Add Attachment
Tricia Flaherty Nov 07, 2007 01:36 PM 
W#20070439[Edit Inv] & 20070441[Edit Inv] for WUC/SLA Director Jon 
Tucker ext8-8063
W#20070440[Edit Inv] & 20070442[Edit Inv] for WUC/SLA Acct Tech Willy 
Debnam ext 8-8655
I will put these machines and monitors in and 
around tech inboxs with setup sheets, 
accessories, cables, mice and keyboards are in 
tech inbox above labeled WUC/SLA(FYI-there are 
two more batches of new machines due to go to 
WUC/SLA and service reqs will follow shortly
 Add Attachment