Service Request Ticket - # 23142

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2007 03:54 PM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030742[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7WC0Y41 Location

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:1F:4C

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Nov 09, 2007 12:27 PM 
Task reassigned to Adam Shinn.
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Adam Shinn Nov 09, 2007 12:15 PM 
heading over now
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Cinthya Mendez-Garcia Nov 07, 2007 03:59 PM 
Said she tried to put a screensaver on the 
desktop. She looked online and clicked on free 
screen savers, but she installed something else 
on accident.
Says a Crawler.com page pops up instead of the 
wou homepage when she opens up a browser.

Just happened 10 minutes ago.
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