Service Request Ticket - # 23146

Service Request Information

CONTACT Name Chisholm, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2007 05:20 PM
Department Phone 88541
Location Email chishola@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040966[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP5260U2SDW Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0053370
TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Entered by Date Memo
Della Kobbe Nov 08, 2007 10:56 AM 
Amy called in today and she said that her 
computer is working just fine.  If it acts werid 
again than she will call back.
I am going to close this task.
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Christian Mendez Nov 08, 2007 10:26 AM 
Jackie Morelli called and said that its working 
fine, but she is available this afternoon and 
will call us if she is still having issues.
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Brad Dougherty Nov 08, 2007 10:08 AM 
Called and left a message requesting a call back
with availability info.
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Adam Bates Nov 07, 2007 05:21 PM 
She has tried re-booting but it gets to the grey 
apple screen and becomes stuck.
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