Service Request Ticket - # 23152

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2007 08:47 AM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051209[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG63315342 Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill

Wired NIC 00:11:0A:EC:E8:5B

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
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Entered by Date Memo
Courtney Carlson Nov 08, 2007 09:09 AM 
Completed. Many print jobs were backed up on the
color printer. Once I replaced the cartridge they
all came out- the first job that came out had the
dates Nov 5th and 6th. Maybe the printer gave the
error message for three days without attention?
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Courtney Carlson Nov 08, 2007 08:48 AM 
Printer reads: replace magenta cartridge. I am on
my way to go pick one up from the closet.
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