Service Request Ticket - # 23160

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2007 01:04 PM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030735[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. FWC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:DC:46

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact knabet@wou.edu 88507

Tracking

Entered by Date Memo
Travis Knabe
Email

Public
Entered by Date Memo
Skyler Gregory Nov 13, 2007 08:34 AM 
Task reassigned to Travis Knabe.
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Skyler Gregory Nov 13, 2007 08:34 AM 
Called, Travis already took care of this one...
I'll close it under him.
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Jonathan Guillen Nov 12, 2007 09:22 AM 
Shondra called back to query about the status of
this request. She said she'd like to have it done
ASAP.
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Courtney Carlson Nov 08, 2007 01:08 PM 
She now uses a computer outside of her office in 
addition to her office computer, so she needs 
admin rights on it.

Student worker call in: Roneca Ochoa
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