Service Request Ticket - # 23173

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2007 09:47 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051137[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB0090 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8F:70

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Nov 09, 2007 11:17 AM 
****This is an email****
A thin client was ripped off of its base last 
night some time after 5:00 p.m.  
Employee time:  spent reporting and replacing 
equipment:  $25.00
Value of Thin Client $250.00
The report that we created about the incident

I attached a screen shot of the Service Request
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Alex Ichinoe Nov 09, 2007 10:54 AM 
Add'l info:
The base was clearly removed from the base. The
base is attached to the thin client by a screw. I
called Angie back and she estimates that it could
have happened between 10pm-12am 8/Nov
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Alex Ichinoe Nov 09, 2007 10:51 AM 
Task reassigned to Joan Guralnick.
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Alex Ichinoe Nov 09, 2007 10:51 AM 
Screwed the base back onto the thin client and
re-foamtaped the unit to the desk.
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Alex Ichinoe Nov 09, 2007 10:37 AM 
Task reassigned to Alex "FiveOh" Ichinoe.
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Courtney Wehner Nov 09, 2007 09:48 AM 
This is located in the WUC lab.
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