Service Request Ticket - # 23178

Service Request Information

CONTACT Name Lambert, Paul   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2007 10:47 AM
Department University Computing Solutions Phone 88003
Location Email lambertp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030734[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BNC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B5:48

TECHS Submitted by Paul Lambert Contact lambertp@wou.edu 88003
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Nov 12, 2007 03:38 PM 
Removed Limewire and the offending songs.

Delivered the machine back to her.
 Add Attachment
Brad Dougherty Nov 09, 2007 02:35 PM 
Task reassigned to Brad Dougherty.
 Add Attachment
Brad Dougherty Nov 09, 2007 12:47 PM 
Nov 5th 10am is the time of the download.
 Add Attachment
Paul Lambert Nov 09, 2007 10:49 AM 
Computer is in APSC 201 Upward Bound 
W#20030734[Edit Inv].  It says it's assigned to Liliana 
Estrada, but I don't know how reliable that is.
 Add Attachment
Paul Lambert Nov 09, 2007 10:48 AM 
I need someone to bring this computer back to 
the tech area and check it for p2p file sharing 
progams and remove any
 Add Attachment